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Changing Subscriptions

Want to change subscriptions, here is an easy guide.

Sign Up: List

Once you have logged onto your profile, navigate via the left menu bar to the "Purchase Subscription" page.
Click on the plan that will cover the number of devices you wish to add

Subscription_1.JPG
Sign Up: About
Sign Up: About

If you are wanting to upgrade your subscription, please select the higher plan level you require. The old subscription will be automatically deleted, and the new plan become active. The normal subscription steps will apply.

Sign Up: About
Subscription_2_Upgrade.JPG

If you require a downgrade on a package, you need to ensure that the number of devices in "Device Management" is equal to or less than the plan you wish to select. Downgrades are not possible if you have a higher number of devices than a plan will allow.

Sign Up: Text
Subscription_3_Downgrade.JPG
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